PRIVACY POLICY

DATA CONTROLLER

COLAB SRL Via Molino delle Armi 3, 20122 Milan, Italy

Holder's email address: info@colabdesignmilano.com

TYPES OF DATA COLLECTED

Among the Personal Data collected by this Application, either independently or through third parties, are: Usage Data; Tracking Tools; first name; last name; phone number; country; email; city; answers to questions; clicks; keypress events; motion sensor events; mouse movements; location relative to scrolling; touch events; number of Users; device information; session statistics; latitude (of city); longitude (of city); browser information.

Full details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or through specific informational texts displayed prior to the collection of the Data itself.
Personal Data may be freely provided by the User or, in the case of Usage Data, automatically collected during the use of this Application.
Unless otherwise specified, all Data requested by this Application are mandatory. If the User refuses to provide them, it may be impossible for this Application to provide the Service. In cases where this Application indicates certain Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or its operation.
Users who are in doubt about which Data are mandatory are encouraged to contact the Data Controller.
Any use of Cookies - or other tracking tools - by this Application or by the owners of third party services used by this Application is for the purpose of providing the Service requested by the User, in addition to the additional purposes described in this document and in the Cookie Policy.

The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Application.

METHOD AND PLACE OF PROCESSING OF COLLECTED DATA

MODE OF TREATMENT

The Data Controller adopts appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.
The processing is carried out by means of computer and/or telematic tools, with organizational methods and logics strictly related to the indicated purposes. In addition to the Data Controller, in some cases, other parties involved in the organization of this Application (administrative, sales, marketing, legal, system administrators) or external parties (such as third party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, Data Processors by the Data Controller may have access to the Data. The updated list of Data Processors can always be requested from the Data Controller.

PLACE

The Data is processed at the Owner's operational headquarters and at any other location where the parties involved in the processing are located. For more information, please contact the Data Controller.
The User's Personal Data may be transferred to a country other than the country in which the User is located. To obtain more information about the location of the processing, the User may refer to the section on Personal Data processing details.

RETENTION PERIOD

Unless otherwise stated in this document, Personal Data is processed and kept for the time required by the purpose for which it was collected and may be kept for a longer period due to any legal obligations or based on Users' consent.

PURPOSE OF PROCESSING THE COLLECTED DATA

User Data is collected to enable the Owner to provide the Service, comply with legal obligations, respond to requests or enforcement actions, protect its rights and interests (or those of Users or third parties), detect any malicious or fraudulent activities, as well as for the following purposes: Tag Management, Displaying content from external platforms, Statistics, Advertising, Content and feature performance testing (A/B testing), Contacting the User, SPAM protection and Remarketing and behavioral targeting.

To obtain detailed information on the purposes of processing and the Personal Data processed for each purpose, the User may refer to the section "Personal Data Processing Details."

PERSONAL DATA PROCESSING DETAILS

Personal Data are collected for the following purposes and using the following services:

  • CONTACT THE USER

    CONTACT FORM (THIS APPLICATION)

    The User, by filling out the contact form with their Data, consents to their use to respond to requests for information, quotes, or any other nature indicated by the header of the form.

    Personal Data Processed: city; last name; email; country; first name; phone number.

  • TAG MANAGEMENT

    This type of services is functional for the centralized management of tags or scripts used on this Application.
    The use of such services involves the flow of User Data through them and, where appropriate, their retention.

    GOOGLE TAG MANAGER (GOOGLE IRELAND LIMITED)

    Google Tag Manager is a tag management service provided by Google Ireland Limited.

    Personal Data Processed: Usage Data; Tracking Tools.

    Place of processing: Ireland - Privacy Policy.

  • SPAM PROTECTION

    This type of services analyzes the traffic of this Application, potentially containing Users' Personal Data, in order to filter it from parts of traffic, messages and content recognized as SPAM.

    GOOGLE RECAPTCHA (GOOGLE IRELAND LIMITED)

    Google reCAPTCHA is a SPAM protection service provided by Google Ireland Limited.
    Use of the reCAPTCHA system is subject to the
    privacy policy and the terms of use of Google.

    Personal Data Processed: clicks; Usage Data; keypress events; motion sensor events; touch events; mouse movements; scrolling relative position; answers to questions; Tracking Tools.

    Place of processing: Ireland - Privacy Policy.

  • ADVERTISING

    This type of service allows User Data to be used for marketing communication purposes. These communications are displayed on this Application in the form of banners and other forms of advertising, also related to the User's interests.
    This does not mean that all Personal Data is used for this purpose. Data and conditions of use are set out below.
    Some of the services below may use Tracking Tools to identify the User or use the technique of behavioral retargeting, i.e. displaying advertisements tailored to the User's interests and behavior, also detected outside this Application. For more information on this, we suggest you check the privacy policies of the respective services.
    Generally, services of this type offer the possibility to disable such tracking. In addition to any opt-out feature provided by any of the services listed in this document, the User can read more about how to turn off interest-based advertisements in the appropriate section "How to turn off interest-based advertising" in this document.

    GRAPHINIUM (GRAPHINIUM SAS)

    GRAPHINIUM is an advertising service provided by Graphinium SAS.

    Personal Data Processed: Usage Data; Tracking Tools.

    Place of processing: France - Privacy Policy - Opt out.

    QUERY CLICK (QUERY CLICK LIMITED)

    Query Click is an advertising service provided by Query Click Limited.

    Personal Data Processed: Usage Data; Tracking Tools.

    Place of processing: United Kingdom - Privacy Policy.

    WELECT (WELECT GMBH)

    Welect is an advertising service provided by Welect GmbH.

    Personal Data Processed: Usage Data; Tracking Tools.

    Place of processing: Germany - Privacy Policy.

  • REMARKETING AND BEHAVIORAL TARGETING

    This type of services allows this Application and its partners to communicate, optimize and serve advertisements based on the User's past use of this Application.
    This activity is facilitated by tracking Usage Data and using Tracking Tools to collect information that is then transferred to partners that handle remarketing and behavioral targeting activities.
    Some services offer an email list-based remarketing option.
    Generally, services of this type offer the option to disable such tracking. In addition to any opt-out feature provided by any of the services listed in this document, the User can read more about how to turn off interest-based advertisements in the appropriate section "How to turn off interest-based advertising" in this document.

    FACEBOOK REMARKETING (META PLATFORMS IRELAND LIMITED)

    Facebook Remarketing is a remarketing and behavioral targeting service provided by Meta Platforms Ireland Limited that links this Application's activity with the Facebook advertising network.

    Personal Data Processed: Usage Data; Tracking Tools.

    Place of processing: Ireland - Privacy Policy - Opt Out.

  • STATISTICS

    The services contained in this section allow the Data Controller to monitor and analyze traffic data and serve to track User behavior.

    GOOGLE ANALYTICS (GOOGLE IRELAND LIMITED)

    Google Analytics is a web analytics service provided by Google Ireland Limited ("Google"). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports, and sharing them with other services developed by Google.
    Google may use the Personal Data to contextualize and personalize ads in its advertising network.

    Personal Data Processed: Usage Data; Tracking Tools.

    Place of processing: Ireland - Privacy Policy - Opt Out.

    GOOGLE ANALYTICS WITH ANONYMIZED IP (GOOGLE IRELAND LIMITED)

    Google Analytics is a web analytics service provided by Google Ireland Limited ("Google"). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports and sharing them with other services developed by Google.
    Google may use the Personal Data to contextualize and personalize ads in its advertising network.
    This Google Analytics integration anonymizes your IP address. Anonymization works by abbreviating within the borders of the member states of the European Union or other countries that are party to the Agreement on the European Economic Area the IP address of Users. Only in exceptional cases will the IP address be sent to Google's servers and abbreviated within the United States.

    Personal Data Processed: Usage Data; Tracking Tools.

    Place of processing: Ireland - Privacy Policy - Opt Out.

    FACEBOOK ADS CONVERSION TRACKING (FACEBOOK PIXEL) (META PLATFORMS IRELAND LIMITED)

    Facebook Ads conversion tracking (Facebook pixel) is a statistics service provided by Meta Platforms Ireland Limited that links data from the Meta ad network with actions taken within this Application. The Facebook pixel monitors conversions that can be attributed to Facebook Ads, Instagram, and Audience Network ads.

    Personal Data Processed: Usage Data; Tracking Tools.

    Place of processing: Ireland - Privacy Policy.

    META EVENTS MANAGER (META PLATFORMS IRELAND LIMITED)

    Meta Events Manager is a statistics service provided by Meta Platforms Ireland Limited. By integrating the Meta pixel, Meta Events Manager can give the Owner information about traffic and interactions on this Application.

    Personal Data Processed: Usage Data; Tracking Tools.

    Place of processing: Ireland - Privacy Policy.

    GOOGLE ANALYTICS 4 (GOOGLE IRELAND LIMITED)

    Google Analytics is a statistics service provided by Google Ireland Limited ("Google"). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports, and sharing them with other services developed by Google.
    Google may use the Personal Data to contextualize and personalize ads in its ad network.
    In Google Analytics 4, IP addresses are used at the time of collection and then deleted before the data is recorded in any data center or server. To learn more, you can consult the
    Google's official documentation.

    Personal Data Processed: city; Usage Data; browser information; device information; latitude (of city); longitude (of city); number of Users; session statistics; Tracking Tools.

    Place of processing: Ireland - Privacy Policy - Opt Out.

  • PERFORMANCE TESTING OF CONTENT AND FUNCTIONALITY (A/B TESTING)

    The services contained in this section allow the Data Controller to track and analyze the response from the User, in terms of traffic or behavior, in relation to changes in the structure, text or any other component of this Application.

    GOOGLE OPTIMIZE (GOOGLE IRELAND LIMITED)

    Google Optimize is an A/B testing service provided by Google Ireland Limited ("Google").

    Google may use Personal Data to contextualize and personalize ads in its ad network.

    Personal Data Processed: Usage Data; Tracking Tools.

    Place of processing: Ireland - Privacy Policy.

    GOOGLE OPTIMIZE 360 (GOOGLE IRELAND LIMITED)

    Google Optimize 360 is an A/B testing service provided by Google Ireland Limited ("Google").

    This service allows the Owner to target groups of Users based on their past use of this Application. Users who disable tracking by Google Analytics will not be included in the experiments created within Google Optimize 360.

    Google may use Personal Data to contextualize and personalize ads in its ad network.

    Personal Data Processed: Usage Data; Tracking Tools.

    Place of processing: Ireland - Privacy Policy.

  • DISPLAYING CONTENT FROM EXTERNAL PLATFORMS

    This type of service allows you to view content hosted on external platforms directly from the pages of this Application and interact with them.
    This type of service may still collect web traffic data related to the pages where the service is installed, even when users are not using it.

    GOOGLE FONTS (GOOGLE IRELAND LIMITED)

    Google Fonts is a font style display service operated by Google Ireland Limited that allows this Application to integrate such content within its pages.

    Personal Data Processed: Usage Data; Tracking Tools.

    Place of processing: Ireland - Privacy Policy.

    FONT AWESOME (FONTICONS, INC. )

    Font Awesome is a font style display service operated by Fonticons, Inc. that allows this Application to integrate such content within its pages.

    Personal Data Processed: Usage Data; Tracking Tools.

    Place of processing: United States - Privacy Policy.

Viewing content from external platforms

  • Google Fonts and Google Maps Widget

    Personal Data: Usage Data; Tracking Tools

  • Elfsight

    Personal Data: Data disclosed while using the service; Usage Data; Tracking Tools

INFORMATION ON HOW TO TURN OFF INTEREST-BASED ADVERTISEMENTS

In addition to any opt-out features provided by any of the services listed in this document, Users can read more about how to turn off interest-based advertisements in the appropriate section of the Cookie Policy.

FURTHER INFORMATION ON THE PROCESSING OF PERSONAL DATA

  • SALE OF GOODS AND SERVICES ONLINE

    The Personal Data collected is used to provide services to the User or to sell products, including payment and eventual delivery. The Personal Data collected to finalize the payment may be that related to the credit card, bank account used for the transfer or other payment instruments provided. The Payment Data collected by this Application depends on the payment system used.

COOKIE POLICY

This Application makes use of Tracking Tools. To learn more, Users may consult the Cookie Policy.

ADDITIONAL INFORMATION FOR USERS

LEGAL BASIS FOR PROCESSING

The Owner processes Personal Data related to the User if one of the following conditions exists:

  • the User has given consent for one or more specific purposes; Note: In some jurisdictions, the Data Controller may be authorized to process Personal Data without the need for the User's consent or another of the legal bases specified below, as long as the User does not object ("opt-out") to such processing. However, this does not apply if the processing of Personal Data is governed by European legislation on the protection of Personal Data;

  • processing is necessary for the performance of a contract with the User and/or the execution of pre-contractual measures;

  • processing is necessary to fulfill a legal obligation to which the Controller is subject;

  • the processing is necessary for the performance of a task of public interest or the exercise of public authority vested in the Controller;

  • processing is necessary for the pursuit of the legitimate interest of the Owner or third parties.

However, it is always possible to ask the Data Controller to clarify the concrete legal basis of each processing and in particular to specify whether the processing is based on law, required by a contract or necessary to conclude a contract.

ADDITIONAL INFORMATION ON SHELF LIFE

Unless otherwise stated in this document, Personal Data is processed and kept for the time required by the purpose for which it was collected and may be kept for a longer period due to any legal obligations or based on Users' consent.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Data Controller and the User will be retained until the performance of that contract is completed.

  • Personal Data collected for purposes attributable to the legitimate interest of the Data Controller will be retained until such interest is satisfied. The User may obtain further information regarding the legitimate interest pursued by the Controller in the relevant sections of this document or by contacting the Controller.

When processing is based on the User's consent, the Data Controller may retain the Personal Data longer until such consent is revoked. In addition, the Controller may be obliged to retain Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period, Personal Data will be deleted. Therefore, at the expiration of this period the right of access, deletion, rectification and the right to Data portability can no longer be exercised.

USER RIGHTS

Users may exercise certain rights with respect to the Data processed by the Data Controller.

In particular, to the extent provided by law, the User has the right to:

  • Revoke consent at any time. The User may revoke the previously expressed consent to the processing of his/her Personal Data.

  • Object to the processing of their Data. You may object to the processing of your Data when it is done pursuant to a legal basis other than consent.

  • access to your Data. You have the right to obtain information about the Data processed by the Data Controller, certain aspects of the processing and to receive a copy of the Data processed.

  • verify and request correction. Users may verify the accuracy of their Data and request that it be updated or corrected.

  • obtain restriction of processing. The User may request the restriction of the processing of its Data. In this case, the Data Controller will not process the Data for any purpose other than its preservation.

  • Obtain the deletion or removal of their Personal Data. The User may request the deletion of their Data from the Data Controller.

  • Receive their Data or have their Data transferred to another owner. You have the right to receive your Data in a structured, commonly used, machine-readable format and, where technically feasible, to have it transferred unimpeded to another data controller.

  • propose complaint. The User may bring a complaint to the relevant data protection supervisory authority or take legal action.

Users have the right to obtain information regarding the legal basis for the transfer of Data abroad including to any international organization governed by international law or formed by two or more countries, such as the UN, as well as regarding the security measures taken by the Data Controller to protect their Data.

DETAILS OF THE RIGHT TO OBJECT

When Personal Data are processed in the public interest, in the exercise of public powers vested in the Data Controller or in pursuit of a legitimate interest of the Data Controller, Users have the right to object to the processing for reasons related to their particular situation.

Users are reminded that, should their Data be processed for direct marketing purposes, they may object to the processing at any time, free of charge and without providing any reasons. If Users object to processing for direct marketing purposes, the Personal Data are no longer processed for such purposes. To find out whether the Data Controller processes Data for direct marketing purposes, Users may refer to the respective sections of this document.

HOW TO EXERCISE YOUR RIGHTS

In order to exercise their rights, Users may address a request to the contact details of the Controller indicated in this document. The request may be filed free of charge and the Controller will respond as soon as possible, in any case within one month, providing the User with all the information required by law. Any rectification, deletion or restriction of processing will be communicated by the Controller to each of the recipients, if any, to whom the Personal Data has been transmitted, unless this proves impossible or involves a disproportionate effort. The Data Controller shall notify the User of such recipients if the User so requests.

ADDITIONAL INFORMATION ON TREATMENT

ADVOCACY

The User's Personal Data may be used by the Data Controller in court or in the preparatory stages of its possible establishment for the defense against abuse in the use of this Application or related Services by the User.
The User declares that he/she is aware that the Data Controller may be obliged to disclose the Data by order of public authorities.

SPECIFIC DISCLOSURES

Upon the User's request, in addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual disclosures regarding specific Services, or the collection and processing of Personal Data.

SYSTEM LOGS AND MAINTENANCE

For operation and maintenance purposes, this Application and any third-party services it uses may collect system logs, i.e., files that record interactions and may also contain Personal Data, such as the User's IP address.

INFORMATION NOT CONTAINED IN THIS POLICY

Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.

CHANGES TO THIS PRIVACY POLICY

The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, on this Application as well as, if technically and legally feasible, by sending a notification to Users through one of the contact details it has. Therefore, please consult this page frequently, referring to the date of last modification indicated at the bottom.

If the changes affect processing whose legal basis is consent, the Controller will collect the User's consent again, if necessary.

Definitions and legal references

PERSONAL DATA (OR DATA)

Personal data is any information that, directly or indirectly, including in connection with any other information, including a personal identification number, makes a natural person identified or identifiable.

USAGE DATA

This is the information collected automatically through this Application (including by third party applications integrated into this Application), including: the IP addresses or domain names of the computers used by the User who connects with this Application, the addresses in URI (Uniform Resource Identifier) notation, the time of the request, the method used in forwarding the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc..) the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (e.g. the length of time spent on each page) and the details of the itinerary followed within the Application, with particular reference to the sequence of pages consulted, the parameters relating to the User's operating system and computer environment.

USER

The individual using this Application who, except where otherwise specified, coincides with the Data Subject.

INTERESTED

The natural person to whom the Personal Data refers.

DATA CONTROLLER (OR MANAGER)

The natural person, legal entity, public administration and any other entity that processes personal data on behalf of the Controller, as set forth in this privacy policy.

DATA CONTROLLER (OR OWNER)

The natural or legal person, public authority, service or other body which, individually or jointly with others, determines the purposes and means of the processing of personal data and the means adopted, including the security measures relating to the operation and use of this Application. The Data Controller, unless otherwise specified, is the owner of this Application.

THIS APPLICATION

The hardware or software tool by which Users' Personal Data are collected and processed.

SERVICE

The Service provided by this Application as defined in the relevant terms (if any) on this site/application.

EUROPEAN UNION (OR EU)

Unless otherwise specified, any reference to the European Union in this document is understood to extend to all current member states of the European Union and the European Economic Area.

COOKIE

Cookies are Tracking Tools that consist of small portions of data stored within the User's browser.

TRACKING TOOL

Tracking Tool means any technology - e.g., cookies, unique identifiers, web beacons, embedded scripts, e-tags, and fingerprinting - that allows tracking Users, for example, by collecting or storing information on the User's device.

LEGAL REFERENCES

Unless otherwise specified, this privacy policy covers this Application only.

Last updated: 21/09/2024